Blandine Wieczorek

KNOWLEDGE MANAGEMENT
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Today's ultra-connected and super-informed consumers expect store employees to deliver specific information or advice. But...
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CLIENTELING
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In our fast paced digital, data sharing era, consumers expect brands to develop personalized relationships...
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SCHEDULING
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Store employees may find it hard to plan for their days as client visits may...
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WELL-BEING
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The fast-paced evolution of retail can generate dissonances for frontline employees, bringing up negative feelings...
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COLLABORATION
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In an era of mass personalisation, meaningful business knowledge is distributed within the totality of...
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ENGAGEMENT
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Employee engagement is one the most untapped productivity levers in retail. Direct links have been...
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COMMUNICATION
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Internal communications don’t have to lag behind beautiful, personalised and dynamic communications sent to clients....
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TRAINING
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Front line employees need fast, easy and continuous access to education in order to stay...
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